Frequently Asked Questions
People are nauturally cautious when it come to hiring people to work in either their home or work environments.
You too, will undoubtedly have questions you need answering, so in the following section we have compiled some of the most frequently asked questions that are put to us...
Q. Do I have to be at home when my cleaning is being done?
A. All our staff have been rigorously checked and police checked for them to be able to be responsible to hold your key, and we provide a key holders form with their full details for you to retain.
Q. How many cleaners will clean my property?
A. For general cleaning up to four hours a session you would have one cleaner.
Q. Will I have the same person every week?
A. Yes, you will. You would get a replacement for holidays and sickness.
Q. How much do you charge for spring cleans?
A. Each and every property is unique and has different requirements so we can only quote a price once we have viewed the property.
Q. What if I am not happy with my cleaner?
A. You would receive a replacement as soon as possible.
Q. How can I be sure my cleaner is spending the time that I am being charged for?
A. We provide detailed worksheet which allocates time for everything, and a supervisor regularly checks on all staff.
We hope this is of help to you but if you have further queries, please do not hesitate to contact us.
Stiled Home Services:- For Elderly and DisabledWe have just launched our 'Companion Cleaning Service'. You may have an elderly relative that needs someone to come in on a daily basis or perhaps twice weekly, to make a 'cuppa' and have a chat with them, along with some light household chores. We will take great lengths to match your relative with someone appropriate for their needs. We can provide general cleaning, laundry, ironing, shopping or provide a light meal. As all staff are Police Checked you will be reassured that your relatives are in safe hands, which will enable you to carry on with your daily life. This service also offers a listening and befriending service and much more.
VacanciesWe currently have Vacancies in the Dudley, Solihull, Stourbridge, & Bromsgrove Areas. Must be fully experienced; have or willing to undergo a CRB check, have own car and be able to provide two references. Good rates of Pay.
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